Welcome to Organicnailsa , operated by ORGANIC NAILS, S.A. DE C.V. This Refund and Cancellation Policy outlines the terms governing refunds, order cancellations, and transaction conditions for our digital and intangible services. Please review these terms thoroughly prior to making any purchase.
- Corporate Identification and Contact Details
Registered Company Name: ORGANIC NAILS, S.A. DE C.V.
Registered Address: Ángel Romero No. 330, Col, Lomas del Colli, 45010 Zapopan, Jal., Mexico
Customer Support Email: infra@organicnailsa.com
Telephone: +52 3336821616
Official Website: www.organicnailsa.com
- Nature of Transactions and One-Off Purchases
One-Off Consumption: All purchases conducted through www.organicnailsa.com are strictly classified as one-off consumption transactions. Transactions do not constitute an ongoing subscription, recurring billing model, or multi-part membership. Each purchase represents a single, independent, and final financial transaction. - Cancellation and Refund Window
30-Minute Cancellation Window: Customers may request a full cancellation and refund within 30 minutes of initial order placement. To request a cancellation within this designated window, you must contact our customer support team immediately via email at infra@organicnailsa.com or by telephone at +52 3336821616, providing your transaction reference details.
Finality After Confirmation: Once an order has passed the initial 30-minute window or has been explicitly confirmed, processed, or entered into fulfillment, no refunds will be granted.
- Digital Delivery and Waiver of 14-Day Withdrawal Right
Digital Services Nature: The services provided through our platform involve digital delivery and intangible content.
Waiver of Statutory Withdrawal Right: In strict accordance with European consumer protection standards and statutory regulations governing digital content and services, once delivery or performance of the digital service has begun, the user immediately and expressly acknowledges and agrees to waive their 14-day statutory right of withdrawal or cancellation. By placing an order and initiating the digital service cycle, you consent to immediate performance and forfeit any right to claim a refund or cancellation under European distance-selling rules.
- Contacting Support
If you have questions regarding our Refund and Cancellation Policy or require assistance within the permitted cancellation window, please contact us:
Email: infra@organicnailsa.com
Telephone: +52 3336821616